What kind of payment method do you accept ?
We accept payments by Paypal, Western Union, and bank account transfer. Paypal is
our preferred method of payment. If you have no paypal account, you can also pay
by credit cart, such as Visa MasterCard, Discover and American Express. Bank account
transfer needs 3 to 7 days to arrive, please check more through our LiveChat 24/7.
What information should I include with my payment ?
You must include your character's name, server and faction to avoid unnecessary
delays. We will not be able to deliver anything without your character's name .
Are there discounts for larger orders ?
The good news is YES. This will be based on a case by case basis. Please contact
us by Live Chat 24/7 to get more information .
Why do we need to call you sometimes ?
The reasons you may want to know as follows:
1) There maybe something wrong with your order .For example, you purchase gold on
wrong Server or you input a wrong character.
2) For fast delivery, we may need you to be online in different time to trade currency
with us. At it happens, you were not online.
3) For large orders, we may take our clients benefit into account, such as prevent
your credit card from being fraud or stop some strangers to hack your order without
your permission.
4) To improve our service more, we aspire after your advice and suggestion on our
service by call our clients.
As these reasons above we may call you for the sake of smooth transaction in the
future.
How are you going to transfer the gold I bought to my character ?
Gold you ordered will be transferred to your character via in-game mailing system.
Gold will arrive at your mailbox almost instantly .
Which servers are you on ?
We support all servers. You can see the details of the servers and the price of
credits on each game page.
How long does it take for me to get the gold after I have made the payment ?
Due to supply and demand of the whole market, the delivery time may changes in different
period of time. We will put the recent delivery time in Delivery Announcement of
GamerSell NEWS, please pay attention to it .
Where do i add my information s when i place my order of powerleveling and what
information should be included ?
You can add your information in the comment from, and the information include account/password/character
name/country/ream. IF you have any other requirements, please leave them in the
comments form, we will try best to meet all your demands.
Why do you change your price so frequently?
As you might have noticed that our unit price fluctuate daily, and the price based
on supply and demand. Sometimes the whole of markets are short of money and suppliers
are withholding products to try to make more money. In situation like this, all
companies would raise the price.
Your MSN/LiveChat is on or it's say's your online on your website but you are not
responding. What's wrong?
Sometimes we are in the process of delivering credits and could not respond to you
immediately. Please bear with us. We will respond to you as fast as we can. Please
note that instant messaging is not always reliable. Please email us if you are having
difficulties in messaging us.
How to protect from imposters?
It is always safer to deal with a well known trader and seller. However, due to
the recent flood of MSN spoofing (faking MSN numbers to make you believe it's someone
else you are talking to) done by scammers the following procedures are now implemented
at GamerSell.com for all trades and purchases to protect our customers from being
scammed.
1) When purchasing products make sure you are always make your payment ONLY to support@
GamerSell.com on our website. Check the spelling! Some scammers use minor variations
in spelling to fool you! If someone asks you to send a payment to another address
for ANY reason, it??s not us!
2) When dealing with GamerSell.com staff over MSN, IF YOU ARE HANDING ANYTHING OVER
FIRST before getting something when trading, send an email to support@ GamerSell.com
with a password for him to repeat to you in a game if you are unsure!
3) An additional safety feature is to click on the 'Chat' Button on our website.
That links you directly to a GamerSell.com staff only if he is online via a 'live'
chat through your web browser.
When you follow the above procedures, your trade or purchase from GamerSell.com
will always be 100% safe!